Cancellation & payment

Payment methods

Online bookings can be paid by card via Stripe. Alternatively, payment on arrival is available when selected during booking. Cash and card payment at reception according to hotel policy.

Online bookings may have a payment deadline. Failure to pay in time may result in automatic cancellation.

Cancellation

The table below shows the current cancellation tiers. The relevant time is when you cancel relative to the arrival date (midnight local hotel time).

Group bookings may have separate terms confirmed in writing.

No-show

If you do not arrive and have not cancelled in time, the no-show fee of the lowest tier applies.